Helping to stop fraud

Phishing and other forms of financial fraud are on the rise in the UK.

Criminals are especially using the publicity arising from the pandemic to target people with fraudulent emails, phone calls, text messages and social media posts to steal financial details and passwords.

Staying vigilant together

Fraudsters could potentially pose as Flagstone or bank employees when attempting to get this information. If you have any concerns that a call or email may not be genuine, do not provide any information and contact us directly using the details below.

Protecting you from fraud

We will only ever authorise payments from a client’s Flagstone holding account to their nominated return account.

All data is held on secure, encrypted servers, protected by industry-leading security and multi-layer firewalls. We also follow strict operational processes to ensure that our highest security standards are maintained at all times.

Take five to stop fraud

UK Finance have partnered with the government to create 'Take Five' – a national campaign offering straightforward and impartial advice to help everyone protect themselves from preventable financial fraud.

To find out more, visit Take five to Stop Fraud.